Refund policy
At Wunderplay, we want you to be completely
happy with your purchase.
30-Day Happiness Guarantee
If you're not satisfied with your order for
any reason, contact us within 30 days of
delivery and we'll make it right — no hassle.
To start a return, email us at
support@wunderplay.co with your order number
and reason for return. We'll respond within
24-48 hours.
Conditions
Items must be unused and in original
packaging to qualify for a full refund.
Return shipping costs are the responsibility
of the customer unless the item arrived
damaged or incorrect.
Refunds are processed within 5-7 business
days of receiving the returned item.
Damaged or Incorrect Items
If your item arrived damaged or you received
the wrong product, email us immediately at
support@wunderplay.co with a photo and we
will send a replacement or issue a full
refund at no cost to you.